Refund Policy
These Terms are entered into by and between PhysioSecrets, LLC, doing business as Bodywork Dojo (“Bodywork Dojo,” “Company,” “we,” “us,” or “our”).
Customers may be eligible to receive a full refund for non-downloadable digital course materials, provided that all of the following conditions are met:
- The refund request is submitted within 10 days of the original purchase date.
- The customer has viewed less than 50% of the total course content (measured in minutes accessed).
- No certificates, continuing education credits (CEUs), or proof of completion have been issued or downloaded.
- No supplemental materials—including but not limited to course outlines, manuals, protocols, cheat sheets, or other downloadable resources—have been accessed or downloaded.
To request a refund, the customer must submit a written request including the date of purchase and reason for the request by contacting:
[email protected]
All refund requests are subject to review and approval at the sole discretion of Bodywork Dojo.
Non-Refundable Items:
Digital products delivered in downloadable formats—including but not limited to PDFs, e-books, and other downloadable content—are non-refundable and not eligible for return.